Create a New FAQ Category

Follow these steps to create a new FAQ category.

To create a new FAQ category:

  1. On the FAQs screen, enter a name in the Category Name field.
  2. In the Select a Group field, select the group that will see the FAQ.
  3. In the Order field, enter the order the category should be displayed in the list.
  4. Select the Active check box if you want to activate the question immediately.
  5. Click Save. The new Category is displayed in the list with a 0 in the Questions column.